Essential HR Skills for Managers

Overview

Course duration: One day or two days (dependent on content)

A practical one or two day workshop for people with line management responsibilities who want to explore the HR issues they are likely to encounter in their day to day role. The course will be very interactive focussing on the practical application of their organisation's key HR policies.

What does it cover?

The course will be designed around the organisation's HR policies. The organisation can choose which of the following areas it would like to cover on the workshop.

The Equality Act 2010
The nine equality strands
Recognising discrimination: direct and indirect; discrimination by perception or by association, discrimination arising from disability, occupational requirements and positive action

Recruitment
Overview of the recruitment process
Selecting, assessing and scoring applicants fairly at short-listing and interview stages
Effective interview techniques
Right to work and data protection legislation
Giving feedback to unsuccessful applicants.

Family Friendly Policies
Managing family friendly policies including maternity and paternity leave; parental leave, domestic leave, flexible working requests

Employment Contracts
Continuous, fixed term, freelance, casual and flexi-contracts

Performance management
ACAS guidelines and the organisation's policies
Managing capability issues, sickness absence, misconduct, gross misconduct and dismissal
Grievances and appeals

Managing Stress at Work
The legal framework
Preventing or minimising stress at work
Managing situations at work

Harassment and bullying at work
Defining and recognising harassment and bullying
Preventing and/or dealing with overt and covert behaviour
Legal redress/effective ways of managing issues

Redundancy at work
The methods available and legal considerations within each
How to manage compulsory selection for redundancy

What will I learn?

By the end of the workshop, managers will have:

  • Identified the key HR policies and processes that support the employee 'life cycle'
  • Explored potential issues for concern and ways of overcoming them
  • Examined appropriate policies and procedures and worked through 'real life' situations involving staff
  • Explored the consequences of failing to act appropriately
  • Identified sources of HR information and when to turn for additional guidance from HR
  • Become better equipped and empowered to manage a greater variety and complexity of workplace situations.

Course tutor Josie Hastings

 

 

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