Course Quick Facts Course Facts
Summary Summary
Assertiveness is a key business skill that can help you develop your personal effectiveness in the workplace. This one-day workshop will introduce you to the core concepts of assertiveness, and give you the opportunity to develop and practise your assertiveness skills using real workplace situations.
Location Location
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Learning Outcomes Outcomes
By the end of the workshop, you will:
- Define what is meant by Assertiveness, Aggression and Submission
- Explore the effects of the different behaviours in the workplace
- Consider what drives the different behaviours
- Learn and practise basic assertiveness techniques
Leadership test
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Leadership test
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Leadership test