Course Quick Facts Course Facts
Summary Summary
Change is unavoidable, and a regular feature of the workplace, especially in these uncertain times. Some people welcome the new; others feel threatened by change. Some changes happen smoothly, others go very badly. In this course we consider what you can do to help make any change as effective as possible.
Location Location
Various
Learning Outcomes Outcomes
You will learn how to:
- Plan the change, identifying the important factors to take into account
- Manage the process of change, and people's reactions and expectations
- Communicate effectively throughout with a range of people involved in or affected by the change
- Use a range of practical tools and techniques to help with all the above